"The Professional Standards Division is responsible for departmental administration, training, communications and oversight. We are committed to maintaining transparent community relations and compliance with law and policy."
- Chief Deputy Carl Kagel
The Professional Standards Division provides vital support to the Chief Probation Officer, as well as Juvenile and Adult Operations and employees, in accordance with the department's mission-vision.
Professional Standards is responsible for the oversight of training for our employees; development of General and Operational orders, and ensures compliance with legal mandates. Enhancing community relations, communications, and outreach are central components as the department's internet site, Probation news, social media posts, press releases, and general inquiries are handled by PS employees. Community engagements, events, interns, and volunteers, are managed, coordinated and facilitated through Professional Standards with an emphasis of educating Probation's impactful role in the community.
Employee Relations is responsible for the recruitment of new hires and processing sworn candidates to hire through completion of a thorough POST background investigation. Upon hire, all Probation Aides, Probation Assistants, and Deputy Probation Officers attend a six-week paid academy. All personnel related matters, such as hiring, promotions, assignment transfers, retirements and employee support are managed within this unit. Further, property control, fleet, and fixed assets are key components which are accounted for and monitored.
Administrative Professionals, who are embedded within each of the divisions, are responsible for administrative guidance and support to Administrative, Juvenile and Adult Operations. Administrative Professionals are essential to Probation's operations and hold great responsibilities within the department. Administrative Professionals research and respond to Public Records Act requests; develop programs related to the submission of grant proposals and applications; prepare memorandums highlighting division impacts and operations; manage Probation facilities; assist in preparation of presentations for stakeholders and the community, and provide critical data analysis as a few examples.
Communications and Community Engagement
The Communications Unit is the
outreach branch of the Probation Department and is responsible for
strengthening positive relationships with the public through community
engagement, Probation News distributions, the media, the department internet
site, and social media. The unit also oversees the implementation of
community outreach programs, organizes events, coordinates internships and
volunteers, responds to all email correspondence, and educates the public about
Probation Department activities and impacts.
Professional Standards Training Unit coordinates and conducts mandated training
for sworn officers and Administrative Professionals to ensure a highly skilled
and proficient workforce. The department
participates in the Standards and Training for Corrections Program (STC). In compliance with this program, the department agrees to meet the minimum training standards and follow program regulations. State mandated training requirements from the
Board of State and Community Corrections (BSCC) requires 40 hours of certified
training for all officers and 24 hours for officers assigned to the Youth
Detention Facility (YDF).
officers complete a wide range of training relevant to their assignment which
also consists of mandated update trainings such as CPR/First Aid, Work Place
Harassment, and Computer Systems. Officers have the ability to choose from elective courses that align
with their interests and career development to supplement in achieving the
required yearly total. Newly hired Academy Training, Firearms Training,
Advanced Officer Training (AOT), Defensive Tactics (DT), Scenario Based
training, and Relias online training are examples of the training administered.
Although the department has employees who are certified trainers, we also work
and contract with other providers and agencies to develop challenging
curriculums. The Training Unit ensures
all officers meet the hourly mandated requirement.
BSCC approves and certifies training curriculum and reimbursement is received
for meeting training requirements. Our department utilizes officers assigned to
the Training Unit, who possess specific certifications and skillsets, along
with subject matter expert officers assigned to other divisions to both develop
and conduct trainings. Our department possesses in-house certified Juvenile
Corrections Officer CORE (JCO CORE), Probation Officer Transfer Academy, and PC
832 Laws and Arrest courses. The JCO
CORE and Probation Officer Transfer Academy lesson plans were created by
in-house officers in accordance with state requirements.
Training Team retains a high level of instruction and ensures everyday
innovative ideas and practices are continuously developed and molded to maintain
a level of excellence.
All Probation aides, probation assistants, and deputy probation officers are required to complete a 200-hour Probation
Training Academy prior to supervising residents in the Youth Detention
Facility. New hires receive instruction on many subjects including: supervision and communication
techniques, Prison Rape Elimination Act, First Aid, Title 15 standards, management of assaultive behavior, motivational interviewing, report
writing, and ethics.
The Probation Department actively recruits potentially qualified candidates for employment. Unit staff facilitate participation at job fairs, classroom presentations to local colleges, and tours at the Youth Detention Facility. The department internship program is also an opportunity for students to explore.
The Background Investigations Unit has developed a multi-faceted hiring process to ensure the department hires well-qualified candidates for peace officer positions. The hiring process ensures candidates meet the minimum qualifications for a position, are physically able to do an entry-level job within the department, and meet POST standards for peace officers. The hiring process is completed by all applicants and is applied uniformly to create an equal opportunity for every interested candidate.
Staff are responsible for developing and reviewing policy and ensuring procedures for operations are efficient through comprehensive General and Operational Orders.
The California Penal Code requires every law enforcement agency that employs peace officers in the State of California to have a procedure in place to investigate complaints initiated by members of the public. The Sacramento County Probation Department has a centralized Internal Affairs Unit, comprised of management personnel, who are responsible for investigating complaints against the Probation Department or employees. All members of the public seeking to file a complaint are asked to read the Department's Citizen Complaint Information and complete a Citizen Complaint Form.
The Information Technology (IT) Division serves Probation by providing technical and information systems support to the department. Technology is a force multiplier by improving the safety, accuracy and efficiency of operations staff while providing employees with the tools and information needed to make data driven decisions. Not only does the division maintain security systems to all of Probation's building locations, including our Youth Detention Facility – a 24 hour facility – but also provides radio, computer, and other telecommunications services and equipment (computers, telephones, cell phones, etc.) to the entire department. IT also builds automated reports used for statistical analysis and data collection, as well as systems that mine and warehouse client data.